Here at DZ Flooring and Remodeling we care about our customers and what they think about us. Please take a look at what people said about our services. Included are zip codes where the job was done.
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Zip code: 60614, Chicago Old Town, Lincoln Park
Years of Service: 2010
Feedback: Contractor performed hardwood flooring inspection and evaluation.
We were having problems with our newly installed floors, which were exposed
to the water leak. Other companies wanted to remove completely remove and
reinstall flooring but because of DZ Flooring professional advice we were
able to save a lot of money. I checked first they credentials (which by
the way were available on their web site) and the person visiting us was
very knowledgeable and honest.
Thank you for honest advice!
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Zip code: 60201, Evanston, IL
Year of Service: 2009
Feedback: Contractor removed carpet from living room and new hardwood floor
installed. Additionally, refinished the hardwood floor in the kitchen with
water based finish.
After receiving estimate they followed up with job evaluation. DZ
Flooring team was extremely professional throughout the entire process.
The individuals doing the work were prompt and hard-working. They did such
a great job of preventing dust ex pension. I was incredibly pleased that
such a major job could be done in a way that did not cause any inconvenience
to me. The floors look great. Great work!
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Zip Code: 60045, Lake Forest
Year of Service: 2008
Feedback: Removed old carpet, installed solid wood flooring in four bedrooms
DZ Flooring was not the cheapest nor the most expensive. We have
a few year old town house and we were concerned about the quality of the
flooring installation and matching existing wood floors. They were trustful
and honest. They were very neat and I received a daily phone call on the
works progress. They came on time and completed the job in three days. Although
they warned us about possible nicks to our walls, baseboards and dust because
of some tight quarters, they were very careful and very clean. Outstanding
service and installation.
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Zip code: 60611, Chicago, IL, Gold Coast
Year of Service: 2007
Feedback: Floors in our 50 year old home were in very bad condition. Some
areas had water damage and some sections with boards were missing. We had
to blend old and new floors together. The areas which were damaged were
seamlessly replaced, even though contractor warned us about proper expectations
about the look of new and old boards. There was very little clean up for
me to do. It was worth every penny, and then some. I found the entire team
prompt, professional and polite. They worked fast and neatly. The owner
has an extensive amount of knowledge about flooring and takes time to educate
you. The owner also took the time to stay in contact by phone to update
you on the progress as things are going along as we were traveling for a
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Zip code: 60646, Chicago, Edison Park / Jefferson Park
Year of Service: 2006
Feedback: Our floors were sanded, stained and applied three coats of finish.
Carpet was also removed. The contractor is a very pleasant, trustworthy
and efficient operator. He is prompt with appointment quotes and responses
to questions. He was very helpful with suggestions for finishes and stain
colors. It confirmed how important training and education is to help us.
During the work they were very patient, explaining how and why stain colors
would change as they dried and running several test on site for us to choose
colors. I wouldn't hesitate to hire them again. I will when our kitchen
is remodeled come summer. This is a messy process but you should only do
I very rarely so the extra effort is worth it. Unless you are only doing
a one room or small room definitely move out for the duration of the project.
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Zip Code: 60668 Park Ridge
Feedback: Our hardwood flooring in the bedroom was sanded and stained with
provincial stain. Floors came out better than expected, especially in one
room where was water damage. You barely can see it now. I contacted the
company and after answering a few questions using email I received an estimate
the following day. The whole project was completed on Saturday! They did
excellent job of sealing off the room so there was not much dust spread
out. The finish odors were less than anticipated but it depends on finish,
I think. They are craftsmen and aren't happy with a job unless they think
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Zip code: 60302, Oak Park, IL
Year of Service: 2004
Feedback: Floors were sanded, repaired and finished in the whole house.
Our experience of working with company was great. The owner was certified
by National Wood Flooring Associated. He helped me to understand why hardwood
floors in my house were very uneven a few months after installation. He
also had more information about the different finishes and what they would
look like. I had a few other contractors looking at floors and they could
not explain what was wrong. Later, he showed me different stains on my floor
so I could choose what I liked best. We were able to move furniture back
into the room on the weekend.
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Zip code: 60657, Chicago, Wrigleyville, Lakeview
Year of Service: 2003
Customer Feedback: Floors in the four rooms were sanded and refinished.
They were quick with returning calls and using emails to speed communication.
After my original inquiry I received firm estimate. the work was scheduled
in two weeks. They came when expected. They started with removal of carpet
and they also removed a room full of old parquet floor. During sanding they
showed me samples of several stains on the sanded wood. The manager is a
very personable person who is easy to work with and follows through on what
he says. The floors are beautiful and the whole crew was friendly, polite
and very respectful. It was a great experience. The fee was reasonable,
cleanup was through, and there were no surprises. I definitely would use
them again and recommend them wholeheartedly.
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Zip Code: 60615 Chicago, Hyde Park
Year of Service: 2/14/2002
Customer Feedback: DZ Flooring provided and installed beautiful
prefinished oak flooring in our first home.
The project went so smoothly. They finished in the time they promised. The
manager was always patient and kind and even tried to talk me out of the
dark, dark floors I wanted to order as he feared I would be disappointed.
I knew what I wanted so we stuck to the original choice but I appreciated
that he cared so much. They were courteous and clean. We had a couple of
issues, one that the building engineer complained that the flooring guys
made a big mess they didn't clean up. When I told the DZ Flooring owner
this, he took his number and straightened everything out. There was another
remodeling crew working close. Then the baseboards weren't quite as finished
as I thought they would be and he came back out and went above and beyond
to make sure I was happy with the end result. There is no question that
we would use them again. They were fantastic!
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Zip code: 60091, Wilmette, IL
Year of Service: 2001
Customer Feedback: Contractor installed and sanded hardwood floors in four
They were great. They were unbelievably responsive and honest about different
potential issues. It is just a really great to work with the company. We
encountered some problems which we didn't notice until we started installation.
The foundation subfloor was really sloped in one of the rooms. They proposed
a few options to fix it. The result looks fantastic. These guys give 110%
and really go out of their way to do a great work. I would recommend DZ Flooring